Transcribe BPO call-center calls in Pidgin and Nigerian English for quality assurance and agent coaching.
Nigerian BPO operators in Lagos, Lekki, and Yaba handle calls in Pidgin and Nigerian English, and most QA tools were not built for Pidgin. Autrans transcribes accurately so QA teams can score against scripts, identify compliance gaps, and coach agents from real call examples drawn from your own shift data.
Today, calls upload one-at-a-time via the dashboard; bulk + API on Phase 3 roadmap.
Comply with NDPA and your call-recording disclosure script.
Autrans transcribes Nigerian English, Pidgin, Yoruba, Hausa, and Igbo, plus Arabic, French, and Spanish, and handles code-switching between them. It's strongest on West African calls; Swahili and other East African languages aren't supported yet.
The first transcription service that truly understands Nigerian Pidgin, from casual conversation to broadcast media. Na we sabi am.
AI transcription for Nigerian English, the way Nigerians actually speak, with local vocabulary, expressions, and accent patterns.
Cut and trim audio files in seconds. MP3, WAV, M4A, OGG, FLAC, AAC supported. Free, no signup, no watermark.
Merge multiple audio files into one. MP3, WAV, M4A, OGG, FLAC. Up to 20 files, free, browser-based.
Convert audio between every common format. MP3, WAV, M4A, OGG, FLAC, AAC, Opus. Free, fast, browser-based, no signup.
Get 30 minutes of free transcription to start. No credit card required. Just upload your audio and go.
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