Last updated: October 14, 2026
Autrans ("we", "us", "our") respects your privacy. This policy explains what data we collect, why we collect it, how we use it, and your rights regarding your data. By using Autrans, you agree to the collection and use of information as described here.
When you create an account, we collect your name, email address, and profile picture (if signing in with Google). If using email registration, we store a hashed version of your password.
When you upload audio for transcription, the file is stored in encrypted cloud storage (Cloudflare R2). Audio is processed by our transcription engine and the resulting transcript is stored in our database (MongoDB). You can delete your audio files and transcripts at any time.
If you sign up to test a new version of Autrans, we keep your answers: the email address you will test with, the devices you will use, what you record, the languages in your recordings, the meeting tools you use and how much time you can give. We use them only to run the test. If you agree to join the testers' WhatsApp group, you join it yourself from a link we give you, and the other members can see your phone number. Deleting your account deletes your answers.
If you choose to connect a calendar on the Integrations page, Google Calendar or Microsoft Outlook gives us, with your permission, read-only access to: the list of your calendars; the title, start and end time, meeting link, location and description of events on the calendars you switch on, for the next 7 days; whether you organise each event and whether you declined it; and the email address of the account you connect. We cannot create, change or delete anything in your calendar, and we never read your email, contacts or files.
We read your events when you open the Integrations page or Home. If you also ask Autrans to join meetings from your calendar, we read your upcoming meetings regularly so we can send Autrans to the ones you chose, and for each of those we keep the meeting’s link, title, start time and the calendar’s identifier for the event with that meeting’s record. We do not otherwise store your events. We store the email address of the connected account, which calendars you switched on, and an encrypted access key so we can read your calendar without asking you to sign in each time.
When you send Autrans to an online meeting, it joins as a participant named “Autrans Notetaker” and posts a message in the meeting chat saying that it is recording and transcribing, which it always does; if the chat will not take the message, it leaves without recording. Anyone in the meeting can type !stop to make it stop and leave. It records the meeting’s audio, which includes the voices of the other people in the meeting and the names they display, and turns it into a transcript in your account, handled like your uploads. You are responsible for using it only in meetings where you are allowed to record.
When you buy a plan or more minutes, the payment is handled by our payment processor (Paystack). They receive your card or bank details; we do not. We keep a record of what you bought, when, and the amount.
We collect basic analytics via Vercel Analytics: page views, device type, browser, country. This data is anonymized and does not identify you personally.
If you accept the cookie banner we also use Google Analytics, which is different in kind: it sets cookies and can recognise the same browser across separate visits. It receives which pages you viewed and rough location, never your recordings, your transcripts, or anything in them. If you decline, it is not loaded. See section 10.
When you use our free browser-based tools (audio converter, video to audio, subtitle converter, etc.), no data is sent to our servers. All processing happens locally on your device using WebAssembly. We do not have access to files you process with free tools.
Audio files are stored in Cloudflare R2 with encryption at rest and in transit. Account data and transcripts are stored in MongoDB with encrypted connections. Passwords are hashed using bcrypt. Sessions use JWT tokens with secure, httpOnly cookies.
We use the following third-party services:
Your audio files and transcripts are retained until you delete them or delete your account. Upon account deletion, all associated data (audio files, transcripts, account information) is permanently removed within 30 days. Anonymized analytics data may be retained indefinitely.
You can disconnect a calendar at any time on the Integrations page, and deleting your account does the same. For Google Calendar, that withdraws our access at Google and permanently deletes the stored key; you can also remove Autrans yourself at myaccount.google.com/permissions. Microsoft does not let an app withdraw its own access, so for Outlook we permanently delete the stored key, which ends our access; you can also remove the permission at account.live.com/consent/Manage (personal accounts) or myapps.microsoft.com (work or school accounts).
Nigerian languages — Pidgin, Yoruba, Hausa, Igbo and Nigerian English — are under-served by mainstream speech AI. To improve accuracy for everyone, we can learn from the text corrections people make to their own transcripts. This is strictly optional and off by default.
This is separate from, and additional to, your normal use of Autrans. You do not need to opt in to use any feature.
You have the right to:
We process personal data in line with the Nigeria Data Protection Act 2023. If you are unhappy with how we handle your data, tell us first; you can also complain to the Nigeria Data Protection Commission (ndpc.gov.ng).
Always set: a session cookie when you are signed in, your theme preference, and a first-touch cookie recording how you arrived (for example which link or campaign brought you). That last one carries no name or email and exists so we can tell which channels work.
Only if you accept the cookie banner: Google Analytics 4, which sets its own cookies (_ga and _ga_*) to recognise a returning browser across sessions, plus a first-party analytics id (autrans_aid) that links your visits before and after you sign up. Decline, and neither is set, GA4 is not loaded at all rather than loaded and told not to count.
Vercel Analytics, which we also use for page-level metrics, is cookieless. You can change your choice at any time by clearing this site’s cookies, which brings the banner back.
Autrans is not intended for use by anyone under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 16, we will delete that data promptly.
We may update this privacy policy from time to time. We will notify registered users of significant changes via email. The "Last updated" date at the top of this page indicates when the policy was last revised.
For questions about this privacy policy or your data, contact us at hello@autrans.online.