Autrans
Use Case

Customer Testimonial Transcripts for Marketing & Case Studies

Turn recorded customer testimonials and interviews into text for case studies, website quotes, and ad scripts, in English or Pidgin.

You record a customer talking about why they love your product, and now the raw video sits in a folder while your marketing person tries to remember the good part around minute six to pull for the landing page. A testimonial's power is in the exact words the customer used, not a paraphrase, and hunting for that one great line by scrubbing through a video wastes time you don't have before a launch deadline. Upload the testimonial recording to Autrans and get a searchable transcript with key quotes flagged, so you can find the line that sells your product, drop it straight into a case study or ad script, and move on to the next customer interview.

Benefits

  • Key quotes feature flags the most usable lines for marketing copy
  • Search the transcript instead of scrubbing through interview footage
  • Works for testimonials recorded in English, Pidgin, or Yoruba, Hausa, Igbo
  • Chat with the transcript to ask what the customer said about a specific feature
  • Export as DOCX for case studies or SRT/VTT for video captions
  • Customer audio never used to train AI, useful when clients ask about privacy

How it works

  1. 1Upload the customer testimonial recording
  2. 2Autrans transcribes it and flags key quotes automatically
  3. 3Use chat-with-transcript to ask what the customer said about specific features
  4. 4Copy the strongest lines straight into your case study or landing page
  5. 5Export captions (SRT/VTT) if you're cutting the testimonial into a video ad

Frequently asked questions

Can I quickly find what a customer said about a specific feature?

Yes, use chat-with-transcript to ask a direct question like what the customer said about pricing or support, and it pulls the relevant part instead of you searching manually.

Will it catch the best soundbite automatically?

The key quotes feature highlights the most quotable lines in the transcript, which is a good starting point, though it's worth a quick read-through since context matters for marketing use.

Can I get captions for a video testimonial ad?

Yes, export the transcript as SRT or VTT files, ready to drop into your video editor for captions on a social media ad.

Is the customer's recording kept confidential?

Yes. Audio is never used to train AI models, and sharing is view-only to people you invite, which matters if a customer asks how their recording is handled.

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