Convert claimant statements, adjuster site visits, and claims review calls into accurate text and summaries with Autrans.
A claims officer at a Lagos insurer takes a call from a policyholder describing a flooded warehouse in Apapa, half in English, half in Pidgin, talking fast because they're stressed about the loss. An adjuster records a site interview after a motor accident, with the driver, a witness, and the adjuster all speaking. These recordings matter because claims get disputed, and 'he said, she said' is a real risk when nobody wrote it down properly at the time. Autrans gives you an accurate written record of the actual conversation, with speakers labelled, so your claims file has something concrete instead of a rushed handwritten summary. When a claim goes to review or dispute, you pull the transcript instead of relying on memory.
Autrans transcribes whatever recording you already have, giving you accurate text of what was said. It doesn't replace your internal statement-taking process, it just turns the audio into a usable written record faster.
Yes, speaker labels separate different voices in a recording, so a claim interview with multiple people comes out with each speaker marked.
Autrans supports custom vocabulary, so you can add policy names, product terms, or recurring claim-specific words to improve accuracy on those terms.
Yes, once transcribed you can use chat-with-transcript to ask about specific details in that file, and you can keyword-search across your saved transcripts.
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